This website is legally owned and maintained by Caerobotics Consultancy Pvt Ltd, a private business registered in India and registered in 2018.
We may launch several sites with domains caerobotics.org, caerobotics.in and more domains attached to our different products, services and platforms, all of which be linked to our primary site.
We collect your Email Address, First Name, Last Name, Names of your City/ Village /Town, State, Country, Pin Code, Designation and Organization in most of our forms. This form data is used to communicate with you through emails. The basic flow in the funnel is subscriber --> member --> customer.
The members who opt-in become part of our social media groups on platforms such as WhatsApp, Facebook, LinkedIn, Slack and Discord. Here we communicate with them directly and organize ourselves into working groups, discussion groups, awareness groups, support groups and learning groups.
We work with third-party services that help us organize, interact with our mailing lists, collect payments, host events, courses and social groups, manufacture or products or parts of them, ship the products or offer after-sales support - and may collect additional cookies. In case of any concern from one of our 3rd party vendors, do inform us on firstname.lastname@example.org
We absolutely do not share our database or mailing list with our partners. Our partners can have direct access to our customers and members only during our events, or inside our social media groups, or through guest blogs. If you come across a case where one of our 3rd party service has used your data to carry out an undesirable communication or transaction, do let us know at email@example.com
We work with some our partners to create special knowledge-based content and organize workshops, events and training content.
When requested, we can completely delete your form data and you can 'unsubscribe' from our mailing list at any time. In case of any difficulty, just drop in an email at firstname.lastname@example.org
All of our websites and pages have advanced website security measures inbuilt in the hosting plan that protect us from fraudulent attacks. If you face any conflict, just drop in an email at email@example.com
We are humans and are bound to make mistakes. We try hard but sometimes there may be mistakes in spellings, grammar, names, mentions and prices. We would deeply appreciate if you bring these to our notice when you observe an obvious mistake. We will be super happy to correct ourselves. Just drop in an email on firstname.lastname@example.org
We only take responsibility of the content published on our own websites and social media channels and groups. We do not take any responsibility of anything written, explained, spoken or shared by our partners, 3rd party vendors, clients, members or guests. We moderate most of our groups quite effectively. If you do come across an incident or content that needs our attention or action, do write to us at email@example.com. We would deeply appreciate your support in improving experience of our patrons.
Our Partners and Supporters are organizations that have signed MoUs with us for specific programs, events and agendas. We do not necessarily endorse the organizations or all of their products or services or content or policies. If you find something specifically objectionable that we must know about, please let us know on firstname.lastname@example.org
Most of the images and videos that we use are our own, or shared from a 3rd party creative vendor or are available for sharing under a creative common license. If we use an image or video that belongs to an individual or an organization, we ensure that we mention it. If you do notice that we have accidentally missed out either a mention or used a multimedia content that we are not supposed to be using, please allow us to make a change and inform about it on email@example.com
We are beyond conscious about safeguarding the interest of children and young adults. If we ever show a child in our multimedia, it is with permission. We are also super conscious about not sharing any sexually explicit or sensitive content. If you do feel something still needs to be corrected, just email us at firstname.lastname@example.org
Our websites, blogs, platforms and membership sites are build on trust to encourage open knowledge sharing by our community members, partners and clients. We absolutely do not appreciate misuse of anything written or shared by us. If you do want to seek our permission to reuse whole or part of our content or mention it or link to it, just drop us an email on email@example.com
We collect payments via secured 3rd party platforms such as PayPal, PayU, RazorPay, PayTM and GooglePay that support collection of payment through Credit Card, Debit Card, Bank Transfer and Direct Cash payments.
Any media or broadcast related query can be sent to firstname.lastname@example.org
We are available for any support on email@example.com and we tend to reply most of our emails within 12 hours.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or bank account details depending on selected payment mode), email address, and phone number. We refer to this information as “Order Information.”
We maintain contact lists and classify them in different funnels for improved interaction and service.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Communicating with Site Visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by sending us a request on firstname.lastname@example.org
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site can be used by individuals under the age of 18.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by e-mail at email@example.com.
Cancellations, Refunds and Returns
- We do not offer any refunds on downloadable digital items.
- An annual subscription can be cancelled and the refund will be calculated on a pro-rata basis. The refund amount will be issued within 7 working days and may reflect in the account in the next 7 days.
- In case of physical orders, we will accept returns and offer replacements if informed within 24 hours of receiving the product.
In case of any difficulty please write us on firstname.lastname@example.org.